What's the process of moving my phone service to VentureTel
When you are ready to move to VentureTel, we’ll help you through every step of the process. Here is the process we typically take once you say “set me up!"
- First, we’ll have you register and fill out some paper work online so we can initiate the port of your existing phone numbers.
- Second, we’ll get your phones programmed, installed and setup with all the appropriate call flows, auto attendants, queues, voicemail boxes etc.
- Third, while waiting for the port to go through, (which can take up to 2-3 weeks - typically less), we’ll setup a temporary number that you will forward your existing phone service to so we can avoid any downtime with the phones.
- Fourth, once the port is finalized we will notify you so you can be sure to cancel your existing phone service.
Throughout the entire process, we’ll be available to help make sure your phone service works the way you want!
Configuring Fortigate Firewall for VentureTel service
There are issues with the NAT configuration on Fortigate Firewalls, while the Firewall is supported, users with these devices will likely run into the following issues using a phone behind a Fortigate: Dropped calls One way or no way audio Potential ...
Forwarding missed calls on your cell phone to office voicemail
You may wish to be able to send calls to your Venturetel voicemail when you don't answer a call made to your cell phone. Most cell phone providers offer the ability to forward missed calls to a different number, below are instructions for AT&T and ...
Pickup another ringing extension (AKA Directed Call Pickup)
To enable this feature first open a support ticket to enable the feature code on your account. Directed call pickup allows a user to pick up an incoming phone call on another user’s extension using a feature access code. To pickup a call ringing on ...
My Phone Number Is Coming Up As SPAM
If you believe your telephone number is currently being flagged as SPAM on the called party’s Caller ID, you can contact their telecommunications provider for review. After verification, the SPAM tag may be removed from your number and your status ...
VentureTel SMS on Mobile
VentureTel.app our business texting and end user app for managing your phone settings is available in the Apple App Store for iOS and on Google Play for Android. Start by downloading the app for your device then login with your user to start sending ...