Transferring a call direct to voicemail
Transferring to voicemail is similar to a normal call transfer except that it will be transferred directly to the users voicemail box without ringing their extension.
To perform a transfer direct to voicemail, while on the call:
- Push the transfer button
- Then dial **
- Then dial the extension of the user you want to send the call to voicemail.
Example: Transfer + ** + 200 -- Would transfer the call direct to the voicemail of extension 200.
Setting up your voicemail
To access the voicemail system press the envelope on your phone or dial *98. The first time you log in to your voicemail, it will walk you through setting up a PIN and your voicemail message. Subsequent logins, it will ask you to login and provide ...
How To Check Your Voicemail From the VentureTel Web App
To check your voicemail, click the envelope icon on the left of the screen, then click your mailbox. Once you're in your voicemail you can review any voicemails.
Parking A Call
Parking a call is similar to placing a call on hold, except that it allows any other extension to pick up the call by dialing the parking lot extension. A parking lot is similar to a line key on a traditional phone system. To place a call in a park, ...
Answering A Parked Call
To answer a parked call, dial the parking lot extension where the caller is parked (example: *500) and you will be automatically connected to the caller waiting on hold in the parking lot. Additionally, depending on the phone model you are using, we ...
Placing A Call On Hold
To place a call on hold, press the pause button on the phone. To pick up the call again, press the blinking green line button on your phone. Placing a caller on hold, puts the caller on a temporary hold on your phone, it does not allow someone from ...