Transferring a call direct to voicemail

Transferring a call direct to voicemail

Transferring to voicemail is similar to a normal call transfer except that it will be transferred directly to the users voicemail box without ringing their extension.

To perform a transfer direct to voicemail, while on the call:

  1. Push the transfer button
  2. Then dial **
  3. Then dial the extension of the user you want to send the call to voicemail.

Example: Transfer + **  + 200 -- Would transfer the call direct to the voicemail of extension 200.

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