Transferring a call direct to voicemail
Transferring to voicemail is similar to a normal call transfer except that it will be transferred directly to the users voicemail box without ringing their extension.
To perform a transfer direct to voicemail, while on the call:
- Push the transfer button
- Then dial **
- Then dial the extension of the user you want to send the call to voicemail.
Example: Transfer + ** + 200 -- Would transfer the call direct to the voicemail of extension 200.
Pickup another ringing extension (AKA Directed Call Pickup)
To enable this feature first open a support ticket to enable the feature code on your account. Directed call pickup allows a user to pick up an incoming phone call on another user’s extension using a feature access code. To pickup a call ringing on ...
Forwarding missed calls on your cell phone to office voicemail
You may wish to be able to send calls to your Venturetel voicemail when you don't answer a call made to your cell phone. Most cell phone providers offer the ability to forward missed calls to a different number, below are instructions for AT&T and ...
Inbound Call Routing By Caller ID Patterns
THIS IS A DRAFT - FEATURE IS IN DEVELOPMENT TO BE RELEASED SOON You can route inbound calls to different call flows (an extension, ring group, user, voicemail, etc) by setting up a PIVOT in your inbound call flow. There are three primary steps to ...
Setting up your voicemail
To access the voicemail system press the envelope on your phone or dial *98. The first time you log in to your voicemail, it will walk you through setting up a PIN and your voicemail message. Subsequent logins, it will ask you to login and provide ...
Parking A Call
Parking a call is similar to placing a call on hold, except that it allows any other extension to pick up the call by dialing the parking lot extension. A parking lot is similar to a line key on a traditional phone system. To place a call in a park, ...