How to Initiate a Call from the App

How to Initiate a Call from the App

To initiate a call from the do the following.
1. Click the phone icon in the upper right hand corner.
2. in the "To" section enter the 10 digit phone number. *Note: Do not use dashes or spaces.
3. Using the drop down "From" menu, select the device you'd like to use to initiate the call.
4. Click "Start Call" 

After clicking "Start Call" the selected device will ring and after you answer, the number you entered to call will be dialed.

    • Related Articles

    • Initiating a call from the SMS Texting App

      We've added the ability to initiate a call through your cell phone (without using a soft phone or LTE service) from your office number, we call this a "Quick Call".   What's a Quick Call? A quick call can be made to any of your devices not just your ...
    • Pickup another ringing extension (AKA Directed Call Pickup)

      To enable this feature first open a support ticket to enable the feature code on your account. Directed call pickup allows a user to pick up an incoming phone call on another user’s extension using a feature access code.  To pickup a call ringing on ...
    • How to Enable Call Forwarding From The Web App

      To enable call forwarding click the gear icon in the lower left. Choose the Call Forwarding menu option, toggle on and then choose your preferred options.
    • Parking A Call

      Parking a call is similar to placing a call on hold, except that it allows any other extension to pick up the call by dialing the parking lot extension.  A parking lot is similar to a line key on a traditional phone system. To place a call in a park, ...
    • Inbound Call Routing By Caller ID Patterns

      THIS IS A DRAFT - FEATURE IS IN DEVELOPMENT TO BE RELEASED SOON You can route inbound calls to different call flows (an extension, ring group, user, voicemail, etc) by setting up a PIVOT in your inbound call flow.  There are three primary steps to ...