Finding and Changing Your Phone's Admin Password

Finding and Changing Your Phone's Admin Password

After your phone is set up, the default admin password is changed for security. Here's how to find or update this password:


  1. Access the Admin Control Panel: Go to and log into your account.
  2. Open Your Account Settings: Click on your account name or icon in the upper right corner. This will take you to your account settings area.
  3. Locate Provisioning Settings: Look for a section labeled "Provisioning Settings".
  4. Find and Update Your Password: You should see your current phone admin password listed. If you'd like to change it, you can update it here as well and save the new password.

Important Notes:

  1. Store Your Password Securely: Choose a strong password and store it in a safe place.
  2. Changing Phone Settings: While you can change some settings directly on your phone, many settings (such as feature keys, phone preferences, and user/extension assignments) are provisioned through VentureTel. Manual changes you make on the phone may be overwritten when reprovisioned.
  3. Contact Support: If you have any trouble finding your provisioning settings or changing the password, contact VentureTel support for help.

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