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VentureTel
VentureTel business phone services FAQ and how to articles
Recent Articles
Why Texting is Not HIPAA Compliant and Guidelines for Safe Texting
Overview Texting (SMS) is a convenient way to communicate, but it is not inherently HIPAA compliant when handling Protected Health Information (PHI) in healthcare settings. This article explains why standard texting poses risks under the Health ...How VentureTel’s eFax Integration with Microsoft Teams is HIPAA Compliant
Overview VentureTel’s eFax integration with Microsoft Teams allows healthcare organizations to send and receive faxes securely within Teams, but ensuring HIPAA compliance is critical when handling Protected Health Information (PHI). This article ...Securing Microsoft 365 for HIPAA Compliance
Overview Microsoft 365 (M365), including Microsoft Teams, is a powerful platform for collaboration, but using it in healthcare settings requires ensuring it meets the Health Insurance Portability and Accountability Act (HIPAA) standards for ...Can I Use an Auto-Dialer with VentureTel?
No, VentureTel does not currently support the use of auto-dialers with our Business VoIP service. What is an Auto-Dialer? An auto-dialer is a software or hardware tool that automatically dials a list of telephone numbers and connects the call when ...Setting Up Linphone on Your Mobile Phone
Linphone is a free, open-source app that lets you make voice and video calls over the internet using your phone's data or Wi-Fi connection. This guide will walk you through setting up Linphone on your mobile device. Download and Install Linphone ...
Popular Articles
VentureTel e911 Policy
Summary E911 connects your phone number to your physical address for fast emergency response. You MUST provide VentureTel with your accurate, up-to-date address. Update this information immediately whenever you move. E911 may not work during power ...3-way (conference) call on Grandstream Phones
You can start a 3-way conference call from most Grandstream phones by simply pressing the conference button on your phone when it is time to bring in the third party. (The button has an icon that looks like three people on it.) Once you have ...Transferring a call direct to voicemail
Transferring to voicemail is similar to a normal call transfer except that it will be transferred directly to the users voicemail box without ringing their extension. To perform a transfer direct to voicemail, while on the call: Push the transfer ...Setting up your voicemail
To access the voicemail system press the envelope on your phone or dial *98. The first time you log in to your voicemail, it will walk you through setting up a PIN and your voicemail message. Subsequent logins, it will ask you to login and provide ...Answering A Parked Call
To answer a parked call, dial the parking lot extension where the caller is parked (example: *500) and you will be automatically connected to the caller waiting on hold in the parking lot. Additionally, depending on the phone model you are using, we ...