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VentureTel
VentureTel business phone services FAQ and how to articles
Recent Articles
Forwarding missed calls on your cell phone to office voicemail
You may wish to be able to send calls to your Venturetel voicemail when you don't answer a call made to your cell phone. Most cell phone providers offer the ability to forward missed calls to a different number, below are instructions for AT&T and ...Initiating a call from the SMS Texting App
We've added the ability to initiate a call through your cell phone (without using a soft phone or LTE service) from your office number, we call this a "Quick Call". What's a Quick Call? A quick call can be made to any of your devices not just your ...Inbound Call Routing By Caller ID Patterns
THIS IS A DRAFT - FEATURE IS IN DEVELOPMENT TO BE RELEASED SOON You can route inbound calls to different call flows (an extension, ring group, user, voicemail, etc) by setting up a PIVOT in your inbound call flow. There are three primary steps to ...Enabling Wi-Fi on Yealink SIP-T54W IP Phone
These instructions apply to all Yealink wireless-capable phones Here’s how to connect to your Wi-Fi network on your Yealink T54W: Go to Menu > Basic > Wi-Fi (On Yealink T53, go to Menu > Settings > Basic Settings > Wi-Fi) Choose [x] Available ...Pickup another ringing extension (AKA Directed Call Pickup)
To enable this feature first open a support ticket to enable the feature code on your account. Directed call pickup allows a user to pick up an incoming phone call on another user’s extension using a feature access code. To pickup a call ringing on ...
Popular Articles
e911 Policy
VentureTel 911 service is different from traditional 911 and cellular/wireless 911 services. When you dial 911 from your cellular or landline phone the address is sent to the local emergency center serving your location. Emergency operators have the ...3-way (conference) call on Grandstream Phones
You can start a 3-way conference call from most Grandstream phones by simply pressing the conference button on your phone when it is time to bring in the third party. (The button has an icon that looks like three people on it.) Once you have ...Transferring a call direct to voicemail
Transferring to voicemail is similar to a normal call transfer except that it will be transferred directly to the users voicemail box without ringing their extension. To perform a transfer direct to voicemail, while on the call: Push the transfer ...Setting up your voicemail
To access the voicemail system press the envelope on your phone or dial *98. The first time you log in to your voicemail, it will walk you through setting up a PIN and your voicemail message. Subsequent logins, it will ask you to login and provide ...Answering A Parked Call
To answer a parked call, dial the parking lot extension where the caller is parked (example: *500) and you will be automatically connected to the caller waiting on hold in the parking lot. Additionally, depending on the phone model you are using, we ...